Indonesia’s decision to establish a dedicated Ministry of Hajj and Umrah was hailed as a landmark reform. For decades, the management of Hajj affairs had been fragmented across institutions, often burdened by bureaucracy, inconsistent coordination, and recurring service complaints. The new ministry was expected to centralize authority, improve efficiency, and professionalize the handling of one of the most sensitive religious services in the country. Yet barely a year after its formation, the crisis surrounding Hajj Khusus 2026 has revealed how fragile this promise remains. To subscribe please click here
