If you’re a buyer in Tokopedia, and have experienced some form of trouble with their service, the chances are you would find out that Tokopedia does not have a 24-hour call center. Shopee, on the other hand, has a 24-hour call center despite being the newer entry to the market. Why is there such a difference in customer care treatment? It’s because Indonesia has not yet regulated the standards for customer care in e-commerce.
Read MoreOn December 6, 2018, the Government of Indonesia held the Congress for Culture. It’s the Tenth Congress held ever since it began in 1918 with Congres voor Javaansche Cultuur Ontwikkeling in Surakarta. After one hundred years of assemblies, we’ve finally reached progress. President Joko “Jokowi” Widodo has promised to dedicate five trillion rupiah to start a Cultural Trust Fund.
Read MoreThe government has on Thursday (Dec 27) declared winners of three exploration blocks in oil and gas with investment commitments of US$10.95 million. The State gets US$6 million of signature bonus from the blocks, which use the gross split scheme. The much-anticipated investment, of course, is the Corridor producing block in Sumatra, where three giants are competing.
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